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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Lost local recording after internet went out

JeffP
Newcomer
Newcomer

‎2022-08-29 05:06 PM

Hello,

Started recording a meeting locally (to computer) - then internet went out.  When back online I started recording again - no problem.  The segment recorded after the outage showed up as usual.  The segment recorded before the outage, however, was the bulk of the meeting, and does not appear on my desktop; in the 'recordings' section of my desktop client, it *looks* like a file is there but when I go to convert it says the recording file is empty.  

 

Thanks in advance for any thoughts on how to recover the lost file - I think I understand that recording to the cloud would preserve recordings in a case like this, so looking to find out if there's a way to recover the lost recording files in this case.

 

Jeff

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edsochacki
Newcomer
Newcomer

‎2024-07-24 08:08 AM

Did you ever get a response?

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