cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Lost Zoom Recording

KarenMcC
Newcomer
Newcomer

‎2024-05-27 05:04 AM

While using my MacBook Air, I recorded a meeting. At the end of the meeting, the file converted, but when I tried to save it, it vanished. There is no sign of it in my history. Any suggestions on how to retrieve it?

Topics:
0 Likes
2 REPLIES 2

MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-05-27 09:49 AM

Hi @KarenMcC 

Welcome to the Zoom Community! We're glad to have you here.

Kindly check this article that can help you with locating your local and cloud recordings.

Should you need further assistance, please let us know. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes

MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-06-04 03:55 PM

Hi @KarenMcC

Did you see the previous response?
If it has resolved your inquiry, please press the Accept as Solution.

Should you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?