Loss of Zoom audio...Help needed! | Community
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Newcomer
September 27, 2021
Question

Loss of Zoom audio...Help needed!

  • September 27, 2021
  • 1 reply
  • 3 views

Used Zoom for a long time on my desktop. Suddenly in attempting to start meeting tells me 'unable to conect to my audio'.

Checked usual suspects, mute button will not'unmute'. Have good video with meeting but no audio...help.

 

1 reply

Rupert
Community Champion | Customer
Community Champion | Customer
September 27, 2021

Have you tried a simple computer restart?

 

And can you check for any updates in Zoom?

 

https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version

 

What Audio device to you typically use with Zoom - your computers speakers, or a headset?