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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

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watsodeb
Newcomer
Newcomer

‎2022-09-07 10:21 AM

I have used zoom a lo and I always have problems, this time I have no words other than humiliating telling a student I can’t tutor because I am locked out. Can someone please help me fix this account, I have a picture of a lock and I tried Everything. PLEASE HELP 

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-09-07 07:42 PM

The Zoom Community folks can’t access your account, and is likely not during you can directly fix on your own. Your best bet is to send a Support Ticket to Zoom Staff. You might include a screen shot of the screen you’re getting — I’m not familiar with the specific lock out, and it’ll help the Zoom Help Desk understand which error to fix. 

Support Ticket: https://support.zoom.us/hc/en-us/requests/new 


Ray -- check out the GoodClix website.
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