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Logitech Brio Pro crashes during meetings- could it have to do with the LogiTune software?

kiT_CaTh
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Newcomer

‎2025-01-05 08:05 PM - edited ‎2025-01-05 08:06 PM

Logitech Brio Pro crashes during meetings- could it have to do with the LogiTune software?

The video seriously lags and freezes, ultimately getting a black screen and the camera disconnecting and reconnecting in Zoom and to LogiTune. 

I've been having troubles since the beginning of December when teaching online through Zoom.

 

I'm running a Logitech Brio 4K Pro on Windows 10, and it was working quite well before that...

Tried reinstalling Zoom workplace version 6.3.1, to no avail.

Please help. 🙂

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