Login Problems | Community
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Newcomer
March 10, 2023
Question

Login Problems

  • March 10, 2023
  • 1 reply
  • 1 view

Hello Zoom community,

I have a problem that Zoom wants to email me a verification code when I log in, I never receive the email. What could be the problem?

 

    1 reply

    Community Champion | Customer
    March 10, 2023

    Hello,

     

    Have you checked your junk mail / spam folder?

     

    If it is empty try these Zoom support articles;

     

    https://support.zoom.us/hc/en-us/articles/6188435206157-Verifying-your-account-via-one-time-password-OTP-#h_01GAPGKYPH4CBW9K8G2JAZ2HK2 

     

    https://support.zoom.us/hc/en-us/articles/360032808951 

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!