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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Login Problems

ChrisWood
Newcomer
Newcomer

Hello Zoom community,

I have a problem that Zoom wants to email me a verification code when I log in, I never receive the email. What could be the problem?

 

1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Have you checked your junk mail / spam folder?

 

If it is empty try these Zoom support articles;

 

https://support.zoom.us/hc/en-us/articles/6188435206157-Verifying-your-account-via-one-time-password... 

 

https://support.zoom.us/hc/en-us/articles/360032808951 

 

Regards

If my reply helped, don't forget to click the accept as solution button!