Logged out of a meeting when someone screen shares | Community

Newcomer

Question

Logged out of a meeting when someone screen shares

Forum|Forum|4 years ago
September 20, 2021
2 replies
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I'm not sure if it's to do with my new Dell laptop, but I wonder if anyone else has had this issue. When I'm in a meeting, as soon as someone shares their screen, Zoom logs me out of the meeting. I can get back in but it's very annoying. Any help would be appreciated

Community Champion | Customer

Are you on Windows or Mac, or a mobile device?

Is your Zoom client up to date?

Rupert

Dani56Author

Newcomer

Hi Rupert

Thanks for your reply. I'm on Windows and the Zoom client is up to date.

Dani

Newcomer

I am getting same problem on my Dell Laptop , help me if it is solved

Newcomer

We are experiencing the same issue with our new Dell. Everything is up to date. We have had to go back to using an older laptop.