cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Logged in Zoom meeting and was unable to see or hear participants

LONeill
Newcomer
Newcomer

I logged in to Zoom meeting this morning and was unable to see or hear participants. I was able to see who were the participants but unable to participate myself. The screen prompted me to ''Join to Computer Audio'' and when I clicked on it nothing happened. Did anyone come across this problem? 

1 REPLY 1

VinceCFI
Newcomer
Newcomer

Since 03/19/2022 every zoom meeting I have had participants can't hear me and I can't hear them.  I test the microphone and speaker before every meeting and it works.  I reported the issue as well.