Locked Padlock Appearing When I Turn On the Video

[mtobias]

I am unable to get video on a zoom call when I was previously able to.  When I click and turn on the video, a locked padlock is appearing on the screen and there is not self image.

Any suggestions for how to solve this so that I can once again be able to get video of myself during the zoom meeting.

Thank you.

Regards,

[mtobias]

Good day, Thank you for your reply.  I tried everything, nothing worked.  How do I check my camera though?  I am able to get video if I log in to zoom with my mobile, but not the laptop.  I am not sure what happened, because this is a new issue, it worked well all along.

[mtobias]

Good day, Thank you for your reply.  I tried everything, including uninstalling and reinstalling zoom, nothing worked.  How do I check my camera though?  I am able to get video if I log in to zoom with my mobile, but not the laptop.