Locked Padlock Appearing When I Turn On the Video | Community
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M
Newcomer
mtobias
Newcomer
January 15, 2025
Question

Locked Padlock Appearing When I Turn On the Video

  • January 15, 2025
  • 2 replies
  • 1 view

I am unable to get video on a zoom call when I was previously able to.  When I click and turn on the video, a locked padlock is appearing on the screen and there is not self image.

Any suggestions for how to solve this so that I can once again be able to get video of myself during the zoom meeting.

 

Thank you.

 

Regards,

 

 

 

2 replies

M
Newcomer
mtobiasAuthor
Newcomer
January 18, 2025

Good day, Thank you for your reply.  I tried everything, nothing worked.  How do I check my camera though?  I am able to get video if I log in to zoom with my mobile, but not the laptop.  I am not sure what happened, because this is a new issue, it worked well all along.

M
Newcomer
mtobiasAuthor
Newcomer
January 18, 2025

Good day, Thank you for your reply.  I tried everything, including uninstalling and reinstalling zoom, nothing worked.  How do I check my camera though?  I am able to get video if I log in to zoom with my mobile, but not the laptop.  

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