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Locked Padlock Appearing When I Turn On the Video

mtobias
Newcomer
Newcomer

‎2025-01-15 03:51 PM - edited ‎2025-01-15 03:54 PM

I am unable to get video on a zoom call when I was previously able to.  When I click and turn on the video, a locked padlock is appearing on the screen and there is not self image.

Any suggestions for how to solve this so that I can once again be able to get video of myself during the zoom meeting.

 

Thank you.

 

Regards,

 

 

 

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2 REPLIES 2

mtobias
Newcomer
Newcomer

‎2025-01-18 02:02 AM

Good day, Thank you for your reply.  I tried everything, nothing worked.  How do I check my camera though?  I am able to get video if I log in to zoom with my mobile, but not the laptop.  I am not sure what happened, because this is a new issue, it worked well all along.

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mtobias
Newcomer
Newcomer

‎2025-01-18 02:05 AM

Good day, Thank you for your reply.  I tried everything, including uninstalling and reinstalling zoom, nothing worked.  How do I check my camera though?  I am able to get video if I log in to zoom with my mobile, but not the laptop.