Locked Out of Account Cannot Verify | Community
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Username21
Newcomer
April 7, 2022
Question

Locked Out of Account Cannot Verify

  • April 7, 2022
  • 1 reply
  • 0 views
I had to make a completely new account to post on the board for help because I am locked out of my main account because the verify button on your website isn't working. I have the verification codes needed to verify my account but the verify button is greyed out and cannot be clicked. This is incredibly frustrating please fix it. Thank you.

    1 reply

    IP-Man
    Community Champion | Employee
    IP-Man
    Community Champion | Employee
    April 7, 2022

    @Username21 

     

    Thank you for visiting the Zoom Community to seek support. Because this case is unique to your Zoom account, I would suggest that you log a problem with Zoom Support at
    https://support.zoom.us/hc/en-us/requests/new so support/account team can help you with the concern.

     

     

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