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Newcomer
October 5, 2021
Solved

Local recording

  • October 5, 2021
  • 2 replies
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I hosted a meeting and recorded local. When it needed to be converted  it took awhile and timed out as I was slow to get back to it. Have I lost that recording as I do not see it? 

    Best answer by Creola

    Hello @cdover66 ,

     

    You can double check in your recording folder to see if 2 files titled double_click_to_convert.zoom are still present, which means that you can still do the conversion. You can follow this article to troubleshoot https://support.zoom.us/hc/en-us/articles/201362753.

     

    You can also check in the following directory if the recording was successful:

    • Windows: C:\Users\[Username]\Documents\Zoom
    • Mac: /Users/[Username]/Documents/Zoom
    • Linux: home/[Username]/Documents/Zoom

     

    2 replies

    CreolaAnswer
    Community Champion | Employee
    October 5, 2021

    Hello @cdover66 ,

     

    You can double check in your recording folder to see if 2 files titled double_click_to_convert.zoom are still present, which means that you can still do the conversion. You can follow this article to troubleshoot https://support.zoom.us/hc/en-us/articles/201362753.

     

    You can also check in the following directory if the recording was successful:

    • Windows: C:\Users\[Username]\Documents\Zoom
    • Mac: /Users/[Username]/Documents/Zoom
    • Linux: home/[Username]/Documents/Zoom

     

    Newcomer
    June 19, 2024

    double_click_to_convert...zoom files are not Linux executables.