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Zoom AI Companion2023-08-22 11:45 AM
I've been recording my Zoom meetings on my Mac and having them save locally. Typically I have both an audio and video file. Recently, I had one save the audio, but not the video file. I NEED this video in order to receive a certification! Can someone assist? Many thanks.
2023-08-22 01:19 PM
Hi @lizdowney thank you for posting for the first time and welcome to the Zoom Community!
If this was a local recording, please navigate to your Zoom App > Settings > Recording. Here you will be able to see where the recorded video will be stored. Select opem from the app and it will take you to this folder. If you are unable to locate the video, please let me know!
Carla,
Zoom Community Team
2023-08-22 01:29 PM
2023-08-22 01:51 PM
Hi @lizdowney
Can you try troubleshooting the recording by following the steps outlined here: https://support.zoom.us/hc/en-us/articles/201362753-Troubleshooting-local-recording-issues