Local Recording corrupted

[Lojayne]

I recorded an important ~2-hour interview using Zoom on my MacBook. After recording, I clicked to convert the recording. As it was almost done, I accidentally closed the room, which triggered another conversion window.

After the conversion finished, I found both the audio and video files saved locally. Both are the full length (~2 hours), but they become corrupted at minute 25 (audio) and minute 27 (video), the video/audio either freezes or becomes unplayable beyond that point.

In the folder, I also found a "recording.conf" file, but no other files.

I have 32GB available of local storage, so it cannot be storage problem.

Is there a way to repair or re-convert the original recording? Can the "recording.conf" file help? 

Any advice would be really appreciated.

[ExpertswhoJohn]

hi @Lojayne ,

If the original recording file is there, then I would copy the converted file to another folder and then get the conversion to run a second time.  On my windows machine I click on it, does it work the same in Mac?

all the best

John

more tips at https://www.youtube.com/@boomwithlordzoom

[Lojayne]

The original recording file is there but already converted into .mp4 and .m4a. but there is nothing else. there is the saved chat and recording.conf.
What I tried is; I recorded a fake couple of seconds, copied the original files and added them to the fake folder once and another trial, I replaced the files in the fake folder, then ended the meeting. It directly opens the corrupted video without reconverting.

How do I got the conversion to run a second time on the same file? You click on which file exactly?

Thanks for your response!

[ExpertswhoJohn]

HI @Lojayne 

If the file is already converted to MP4 and there are no other files, then the conversion was already completed. There is nothing else I can suggest to recover a better version of the recording. You could try an undelete program to undelete the double-click pre-converted but the time since the problem could mean the deleted files is no longer intact.
All the best

John

[Lojayne]

What I did is I recorded a fake session and then added the original .m4a and .mp4 to the fake folder once and another trial replacing the fake folder's files. Then I ended the Fake session. Nothing happens,  the video starts playing automatically but half way corrupted.

How do I get the conversion to run a second time on the same folder? What do you exactly click on?

Thanks in adavence!