Livestream settings not updating in client | Community
Skip to main content
J
Newcomer
JustinB
Newcomer
February 24, 2022
Solved

Livestream settings not updating in client

  • February 24, 2022
  • 1 reply
  • 0 views

I have been attempting to update my account's Livestream Settings under the Account Settings > In Meeting  (Advanced) section, but the changes are not applying in my windows client.

 

I have changed the setting from YouTube to Custom Service but the client still shows Live on YouTube as an option. 

 

 

 

I am running client version 5.9.3. 

    Best answer by JustinB

    Thanks for the reply Bort, after checking with another user on our account it turns out it was simply my user's personal settings overwriting the account settings. The account setting applied to the other user as expected.

    1 reply

    Bort
    Employee
    Bort
    Employee
    February 24, 2022

    Are you ending and restarting the meeting between changing the setting on the web portal? These changes will not take effect during a live meeting. 

    J
    Newcomer
    JustinBAuthorAnswer
    Newcomer
    February 24, 2022

    Thanks for the reply Bort, after checking with another user on our account it turns out it was simply my user's personal settings overwriting the account settings. The account setting applied to the other user as expected.

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.