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C
Newcomer
COPE_admin
Newcomer
February 2, 2022
Question

Live transcription

  • February 2, 2022
  • 2 replies
  • 0 views

I have enabled live transcription within my settings however in the meeting I can't see the options to enable the live transription service, please see screenshot below and advise

Thanks

Sabah

 

 

    2 replies

    Alex_PFT
    Partner
    Alex_PFT
    Partner
    February 2, 2022

    If you want the automatic closed caption, you have to make sure the option is enabled on the web portal. It's disabled by default. The system will automatically do the live transcription (english only).

     

     

    C
    Newcomer
    COPE_adminAuthor
    Newcomer
    February 2, 2022

    Hi Alex

    I have enabled it but the option is still not appearing in the meeting itself

      J
      Newcomer
      JMJohnson
      Newcomer
      April 8, 2022

      I'm having the same problem as COPE_admin.  Any ideas?

      J
      Newcomer
      JMJohnson
      Newcomer
      April 8, 2022

      For those who have trouble in future ... Zoom support guided me to enable live transcription in 2 places:  

      1. Personal settings
      2. Admin management:  Account settings

      The feature is now available to me within meetings.

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