Live Transcription Not Working

[Justine_Tobias]

Live transcription is not working when joining and hosting a meeting. All settings are check marked. We are able to request live transcription and the host is able to "activate". Once the host activates transcription, no captions show up for either the host or meeting attendees. This has been happening since the update on 4/25/2022. 

[crchan123]

Hi @Justine_Tobias! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.