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Newcomer
August 31, 2021
Question

List of attendees not showing

  • August 31, 2021
  • 2 replies
  • 1 view

Hi , I held a zoom meeting through my company account earlier today and I'm trying to pull a report with the list of participants but it's not showing up. The meeting shows up in previous meetings but I'm not able to pull any reports from it. Does anyone know what I can do? I can't speak to a live agent on chat cause my company's license doesn't include live chat support. I already tried contacting my IT team and they directed me to zoom support. 

    2 replies

    Bort
    Employee
    Employee
    August 31, 2021

    Hi @menma2 

    Did you wait at least 30 minutes before checking the reports? Reports may be missing or incomplete until 30 minutes after the session has ended. 

    menma2Author
    Newcomer
    September 1, 2021

    Thank you! You're right I had to wait, somehow the invite was showing up in a later time zone so I had to wait a few hours but now I can see the participant list.

    Newcomer
    January 19, 2022

    How do you see the participant list?