Links to rooms changed without out knowledge

Community

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

I work at an organization that uses zoom for tutoring, the links to the individual tutors were not working, unknown to us. it seems as though the links that were generated on set up when creating the tutors "rooms" changed. Is this a normal occurrence, we are just trying to determine best practices for preventing an outage of services created by this issue in the future.

thanks for any help and regards

0 REPLIES 0

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement