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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Limiting access to saved live transcript

AC11
Newcomer
Newcomer

‎2022-10-12 09:57 PM

Is there a way to save the live transcription so that only one person and/or the host has access to the saved transcript? (I don't want to actually record the session due to privacy issues.) If there is one participant who is hearing impaired we would like that person, and/or the host, to be able to access the transcript after the meeting, but not have it accessible to the whole group. Is there a way to do this?  I can see how to save the transcript, but it appears it will then be accessible to everyone?

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Jameswalter
Contributor III
Contributor III

‎2022-10-19 11:21 PM

To limit access to members of a specific group, go into User Management, then Group Management. Select the relevant group and go to Settings. On the Recording tab, make sure that Cloud Recording is enabled. Under the advanced settings, tick Audio Transcript and save the changes.

 

Greetings,
James

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