cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

Licenses to create meetings

RYG
Newcomer
Newcomer

Hi, I need 4 users from Salesforce to be able to create Zoom meetings. In this case, do I need to have 4 licenses, one per user, or would it be enough to have one license and have a group of users? Thank you very much in advance!

3 REPLIES 3

As I understand Zoom requires one license per user. That can be a Basic (Free), Pro, Business, Business Plus, or Enterprise license. Here is a link to the Zoom terms of service.

 

https://explore.zoom.us/en/eula-terms-of-service/

 

Now that I've got that out of the way I would highly suggest one license per user. As a Zoom contributor, I see plenty of posts out there trying to resolve the eventual conflicts that come with trying to share a license. Overlapping schedules, settings getting changed by one user that really messes things up for the next, and the list goes on.

 

Hope this helps.

 

Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen


Thanks for your answer! I have one more question, would it be enough to have a paid account to be able to create a user group with a free license and for these users to create Zoom invitations, or is it necessary for everyone to have a paid account? Thanks in advance!!

The sub-accounts could create scheduled meetings/invitations, although they would be created under the free account, not the primary paid account. These free sub-accounts would also be limited to 40 minute meetings.

 

Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen