Licensed user access to owner PM room

[angcamp]

I am the owner on my Zoom account and added a licensed user (as a member) to the account. When I start a meeting with my Personal Meeting ID and she (the licensed user) tries to join, it puts her in the waiting room, but i'm not showing anyone in the waiting room. My PMI is secured with a password, not a waiting room, but she is not prompted to enter a password. How can other users on my account join my PMI?