License Count

Forum|Forum|1 year ago
March 23, 2024
2 replies
33 views

I wanted to understand what the License Count mean when we upgrade to Pro where the license count is 1-9. Does that mean that if I take Pro license, I can have 9 users added who could use the account. If Yes, can we have meetings scheduled at the same time for different meetings by different users.

Ex: License is Pro

User License Count: 5 (A, B, C, D, E)

Can A & B schedule different meetings at same time for different users?

By adding A, B, C, D, E will I still be charged for 1 plan or will the new users I have to pay extra?

Meeting Features

Best answer by Ray_Harwood

Welcome to the Zoom Community, @anild.

Each user login is either a Basic/free account user, with the 40 minute Meeting duration limitations (and others), or requires their own Pro/paid license assigned to their login. You can have many Basic users, but only 9 users with Pro licenses. Once you move to 10 or more licenses, your account will be converted to a Business account, which has some additional features not collaborate to Pro, but it also costs more (per user license).

See the Zoom Pricing page for details: https://zoom.us/pricing

Ray_HarwoodAnswer

Community Super Champion | Customer

Welcome to the Zoom Community, @anild.

Each user login is either a Basic/free account user, with the 40 minute Meeting duration limitations (and others), or requires their own Pro/paid license assigned to their login. You can have many Basic users, but only 9 users with Pro licenses. Once you move to 10 or more licenses, your account will be converted to a Business account, which has some additional features not collaborate to Pro, but it also costs more (per user license).

See the Zoom Pricing page for details: https://zoom.us/pricing

D

delbie01

Newcomer

Hi Ray. I am seeking the same info, but your answer doesn't really make sense to me. If the 9 users had their own pro account why would they be a "user" of my account? We have a team of 3. How would we use one pro account? And like Anild asked, could the 3 of of us run separate but concurrent meetings on the one account? Thank you.

Ray_Harwood

Community Super Champion | Customer

Welcome to the Zoom Community, @delbie01.

There’s one account for the organization, and one person owns the account. Each person that needs to use Zoom needs their own License with a separate email address for logging in. We often also call these “accounts”, but they are user login accounts, which are members of the organizational account.

Sharing a user account among multiple people is against Zoom’s Terms of Service, section 1.2:

https://www.zoom.com/en/trust/terms/

With each user having your own user account, you can schedule and run meetings independently and concurrently if you wish.

C

CameronFlynn

Newcomer

Thank you so much for the solution, I also wanted to ask the same.