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Lenovo laptop camera not working in zoom

NarasimhaReddy
Newcomer
Newcomer

‎2024-03-28 09:43 AM

When starting the camera its just a dark screen even though the laptop camera shows a turned on light. Camera is working in other apps but facing issue in zoom. I have tried to follow this article -- https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064277 
but this solution is outdated and doesnt work now.

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4 REPLIES 4

NarasimhaReddy
Newcomer
Newcomer
In response to Shanza

‎2024-03-28 10:00 AM

Tried restarting earlier dint help.

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NarasimhaReddy
Newcomer
Newcomer

‎2024-03-28 09:18 PM

Fixed by manually downloading the driver from lenovo support site and installing.

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mulderuw
Newcomer
Newcomer
In response to NarasimhaReddy

‎2025-01-23 07:25 PM

I would like to know where you got the driver from and which driver - ***********

THANK YOU!!!

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rjechicago
Newcomer
Newcomer

‎2024-10-24 02:27 PM

Can you explain a bit more about how you fixed this issue? I am having the same problem with my Lenovo laptop. But I have no idea where to find the driver or how to install it.