'Launch Zoom' button fails on Lenovo tablet | Community
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Newcomer
February 16, 2024
Question

'Launch Zoom' button fails on Lenovo tablet

  • February 16, 2024
  • 2 replies
  • 0 views

All of a sudden nothing happens when I hit 'launch Zoom' button on my Lenovo tablet.  Have cleared cookies and restarted tablet and reinstalled zoom but no improvement.  Any ideas plz?

    2 replies

    Humashankar
    Community Champion | Customer
    Community Champion | Customer
    February 17, 2024

    Hi - I hope that you are Doing good !!

    Make sure that both your Lenovo tablet's operating system and the Zoom app are up to date. Sometimes old software can cause compatibility issues

    Thank you very much and have a fantastic day!

    Newcomer
    January 23, 2025

    I have same problem on my Samsung Galaxy Tab with Android11 for a year now if I try to sign in with my Google account. But if I signed in with my Facebook account it signs in normally. But for two hours only. Then I have to sign in again. Now I've got tired of that and bought a new Lenovo Tablet with Android14, hoping that I would finally be able to sign in with my Google account. But not only the same problem is happening on new tablet - Google signs in but the button "Launch Zoom" afterwards does nothing. But also on new tablet attempt to sign in with Facebook instead is giving me the same result - the "Launch Zoom" button that does nothing!
    I would happily just set up some password and sign in with it, but I can't find an option to do that!
    Zoom on Desktop works fine. Signing in the Zoom site from the browser works fine too. With both Google and Facebook account. It seems that the only problem is with that "Launch Zoom" button not working and not letting me use the Zoom Android app.
    Please, help!