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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Lap Top Zoom Update

TamekaA1
Newcomer
Newcomer

I am having a time trying to update my BASIC Zoom. I am unable to login to check for the update link. I have to login from the official ZOOM site. Once I get in. I view my profile, call zoom support and the bot reports that my profile is not found, when I'm clearly looking at the information. I just need help updating Zoom to the proper status. Thanks in advance.

 

Tameka 

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