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R
Newcomer
radup22
Newcomer
March 16, 2022
Question

Language interpretation

  • March 16, 2022
  • 3 replies
  • 22 views

Hello, i would like to know more about how the activation with language interpretation option works. How much is the price exactly for this option per month? It will be automatically included after a specific account is been payed?

What kind of paid account do exactly i need for this one.

Is there any way i can test this option for free as a trial to see how it works? 

 

Or is there another way to create a separate audio chat for an interpreter that will translate? I am still a little confuse

Thanks!

      3 replies

      Alex_PFT
      Partner
      Alex_PFT
      Partner
      March 16, 2022

      Hi,

       

      Here are the prerequisites to use it. You will need to provide an interpreter, Zoom is not doing that part. With that being said, nothing is preventing you from testing this function by naming a friend or colleague as interpreter and do a ''test'' meeting. 

       

      Prerequisites for using Language Interpretation

      • Business, Education, or Enterprise account; or a Pro account with the Zoom Webinar add-on plan
      • Meeting with an automatically generated meeting ID
      • Zoom desktop client
        • Windows: 5.2.1 (44052.0816) or higher
        • macOS: 5.2.1 (44040.0816) or higher
      • Zoom mobile app
        • Android: 5.2.1 (44042.0816) or higher
        • iOS: 5.2.1 (44038.0816) or higher

       

      Here are all the details about this function, and how to enable it:

      Using Language Interpretation in your meeting or webinar – Zoom Support

       

      Alex

      zoom@pft

        R
        Newcomer
        radup22Author
        Newcomer
        March 16, 2022

        Thank you! The test can be done without buying any method? Just to test first and then consider buying it. 

        Alex_PFT
        Partner
        Alex_PFT
        Partner
        March 16, 2022

        You do need a Business, Education, or Enterprise account; or a Pro account with the Zoom Webinar add-on plan to be able to enable it, and be able to test this function.

         

        Alex

        zoom@pft

          Alex_PFT
          Partner
          Alex_PFT
          Partner
          March 16, 2022

          Can you please help me with some details about the Zoom application.

          We want it for the following situation:
          We are a market research company and we want to organize a focus group discussion. We need an application that allows participation in an online discussion for 9 people for 2 hours, and what these 9 people discuss can be seen and heard in real time by 5 other people / clients + 1 translator (person per which we have). Clients and the translator should be in a separate room from which they can hear and see in real time what the 9 people are discussing (and the translator should translate to the clients what the 9 people are discussing). At the same time we want to record the discussion (including the voice of the translator).

          If so, what is the right subscription? Thank you!


          The less complicated solution would be to have everybody in the same meeting. Clients and translator can have their camera/mic off so nobody can see/hear them, they can even change their name if it needs to be confidential. The participants would use the original audio, and the clients the translation. You would need a PRO license and the webinar addon on your account for this, to be able to activate the translation function.

           

          If you absolutely need to have the clients in a separate room, that would be a little bit more complicated. That would mean you have to stream the first meeting with the 9 participants into a second meeting with the clients & translator. For this option you do not need the interpretation function, but you do need 2 PRO license, since you have 2 meetings running for more than 40 minutes. You would also need someone in the first meeting to stream it, and someone in the second meeting to share the stream.  You can do streaming via a third party software like OBS studio, or via the live streaming option in Zoom.

           

          Live streaming meetings/webinars on YouTube – Zoom Support

          Facebook livestreaming meetings or webinars – Zoom Support

          Live streaming using a custom service – Zoom Support 

           

          Hope this helps.

           

          Alex

          zoom@pft

          H
          Newcomer
          hannuhei
          Newcomer
          March 22, 2022

          Hi, this is a simple question on the topic: I do not know how to activate the language interpretation, I understand it needs an add-on, my account is a Pro one, but the time it was purchased, this add-on was not available for the Pro.

          This I how I understand it and maybe because of that it is not in my setting for enabling... Please kindly help me?

          Alex_PFT
          Partner
          Alex_PFT
          Partner
          March 22, 2022

          Hi,

          If you only have a PRO license you won't be able to use it. You need a Business, Education, or Enterprise account; or a Pro account with the Zoom Webinar add-on plan.

           

          All the details are here:

          Using Language Interpretation in your meeting or webinar – Zoom Support

           

          Alex

          zoom@pft

          H
          Newcomer
          hannuhei
          Newcomer
          March 22, 2022

          Thanks Alex. How to acquire the Zoom Webinar add-on plan? Does it mean to upgrade it to Business version? Or is it something to add to Pro with reasonable extra charge?

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