Lack of Support Centre response

[nigella1224]

Anyone else finding the support centre not responding?  I've submitted two requests and no answer.
Since Zoom changed to Zoom Workplace i it takes about 20 mins for a meeting to open and then says video not working.  I have tried 'clean up zoom' and reinstalling - still same problem.  Frustrating when you pay a premium for Pro and support can't even acknowledge you! 

[Ray_Harwood]

Without details of your device operating system, and account type, URL be difficult to provide any usable information. Please elaborate.