LOST RECORDED VIDEO FILE?? - CONF showed up in its place... | Community
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Newcomer
December 14, 2021
Question

LOST RECORDED VIDEO FILE?? - CONF showed up in its place...

  • December 14, 2021
  • 4 replies
  • 1 view

I had a video recording of an event I held today, and it was GREAT!  But when I tried to rename it, a few minutes later

I went back to look at it, and the file was gone with only a CONF file (1 KB) in its place.  WHAT HAPPENED?  I need that file!!

    4 replies

    ZoomTestKitchen
    Specialist
    Specialist
    December 15, 2021

    When looking at the list of recordings for all meetings, take a look at the top-right of the page to see if there is a link called Recently Deleted. Just in case it might have been accidentally deleted. 

    Jeff Widgren

    #ZoomTestKitchen

    Newcomer
    November 29, 2023

    Jeff, I have the same issue. The file saved locally as a .conf but doesn't appear in my Zoom application. I tried to open it in the Zoom application and it didn't work. Any suggestions. 

     

    Newcomer
    April 11, 2022

    This just happened to me too. Did you ever resolve this Renee3?

    Newcomer
    May 2, 2022

    Just had this happen. Wondering if anyone had any luck retrieving the file? Thanks!

     

    Newcomer
    February 8, 2023

    is there a solution to this? i have several calls that i recorded where this has happened and I need these recordings? 

    i thought Zoom was reliable?

    Newcomer
    January 4, 2024

    Having the same exact issue. Any solutions?