Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.
Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!
2023-09-19 12:24 PM
I keep having an issue where meetings that I am hosting say they are being recorded. I get an email afterward with the recording link. But when I click it, I'm told the recording does not exist. I am recording to the cloud, I am the host. Why aren't these recording?? I'd say it happens about 30-40% of the time and is driving me crazy! So many lost meeting recordings! What can I do?
Thank you!
2023-09-19 12:49 PM
Hi Jenifer,
I would suggest submitting a ticket with our support team. If you're recording to the cloud, you should be able to find those recordings in your Zoom web portal under the "Recordings" tab on the left side.
Visit: support.zoom.us
GO down to "Contact Zoom Support"