Joining meeting timeout or browser restriction "Signature is invalid" | Community
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Z
Newcomer
ZServices
Newcomer
February 1, 2024
Question

Joining meeting timeout or browser restriction "Signature is invalid"

  • February 1, 2024
  • 1 reply
  • 0 views

Hello team,

 

In recent time we faced "signature invalid" issue for particular users (not for all users) while joining the meeting. Our current zoom web SDK version is 3.1.2. Both sdkKey and secretKey (to create signature) has been same for all users. But some of the users only got this issue. 

 

Kindly check and help us to resolve this issue.

    1 reply

    K
    Newcomer
    ketanLMA
    Newcomer
    March 27, 2024

    Our team is also facing the same issue.

    Most of our users can join the meeting but a few have this issue on their browsers.

    Our Team was also able to replicate this issue in-house. We are using the latest version of the Zoom SDKs but still getting this problem. What is the resolution?


    Only a few Accounts are facing this issue.

     

    Kindly check and help us to resolve this issue.

     

    Zoom Browser Restriction and Metting Timeout 

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