Joining a Zoom Meeting Via a Phone Web Browser | Community
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R
Newcomer
RickWalery
Newcomer
March 17, 2023
Question

Joining a Zoom Meeting Via a Phone Web Browser

  • March 17, 2023
  • 4 replies
  • 207 views

Good day-


I am wondering if anyone knows if Zoom has removed (recently) the ability for a meeting participant to join a Zoom meeting from a smartphone using the web browser on the phone.  I beleive there used to be a link in the phone browser with this option.  I no longer see that option on the browser of a smartphone.  I only see the option to download/install the phone app or join the meeting by phone-only.  I believe the link to join from a web browser is there when I go to the equivaent browser page on a desktop PC.

 

I have a use cases where we want people to join a meeting from their phone but they may or may not know how to download/install the app from an app store.  BTW, the meeting is a Zoom for Government meeting, if that matters.


Thanks,
Rick

      4 replies

      S
      Community Champion | Employee
      sachinzoom
      Community Champion | Employee
      March 19, 2023

      Hello @RickWalery 

       

      You are right. For gov accounts, Mobile web browsers are not supported. So users will need to download the Zoom App on mobile devices. Please see article here:

       

      https://support.zoomgov.com/hc?sys_kb_id=af309aff1b126c108483a86ce54bcbeb&id=kb_article_view&sysparm_rank=4&sysparm_tsqueryId=cabfd4ab1be521102e8f8512f54bcb43

       

      If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

      A
      Newcomer
      AlexanderTorres
      Newcomer
      March 12, 2024

      What about accounts that are not Gov. We don't have a government account and it is also acting this way. Are we able to request this feature to be turned back on? Thanks in advance!

        P
        Newcomer
        parth-peakmind
        Newcomer
        April 17, 2024

         

        Hi @sachinzoom 

        Can you please confirm if this is possible for normal zoom account holder. I've been scratching my head over this and have searched through all possible docs and community posts and chatgpt4 but I am not able to find the solution to allow my participatnts to join from mobile browser

         

        R
        Newcomer
        RickWaleryAuthor
        Newcomer
        March 19, 2023

        Hi @sachinzoom 

         

        Thanks for the response.  I did not see anything in that article that mentions the mobile web browswer is no longer support by ZoomGov.  I do agree that seems to be the case.  I am just looking from something from Zoom stating that fact.

         

        Thanks,

        Rick

        S
        Community Champion | Employee
        sachinzoom
        Community Champion | Employee
        March 19, 2023

        Hi @RickWalery 

         

        @I see in the pre reqs that mobile web browsers are not supported 

         

        hope that helps 

          R
          Newcomer
          RickWaleryAuthor
          Newcomer
          April 17, 2024

          Thanks, Alexander.

           

          I will take a look.  I appreciate the response.

           

          Rick

          M
          Newcomer
          Msdhamzeheian
          Newcomer
          August 4, 2024

          I finally found it! there is a check button on settings that provide "join via browser" on phone browsers. That was only on desktop but I found it because I need it like you!

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