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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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Join from browser default?

slegg
Newcomer
Newcomer

We use Zoom for customer facing meetings that are booked via HubSpot. There is a concern that the link users receive defaults to trying to get them to download the zoom app to join and it might be a reason for some drop out. We've enabled allowing using to join from the browser but is there a way to make it so that users receive a link that tries to directly load them into the meeting via the browser to avoid that source of friction?

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