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Issue with Poly P21 camera not recognized by Zoom Client Version: 5.7.7 (1105)

avshch
Contributor I
Contributor I

‎2021-09-07 07:50 PM

Hello,

Does anyone have an issue with Poly P21 device camera not recognized by Zoom Client (Version: 5.7.7 (1105))?

Is there any work around for this issue?

Thanks,

Topics:
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2 REPLIES 2

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2021-10-19 02:51 PM

Hi @avshch! Are you still having this issue? I know it's been a while since your original post, but I still wanted to check in 🙂


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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avshch
Contributor I
Contributor I
In response to Bri

‎2021-11-05 02:13 AM

It was resolved by updating firmware on P21 to the latest.

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