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Issue with Poly P21 camera not recognized by Zoom Client Version: 5.7.7 (1105)

avshch
Contributor I
Contributor I

Hello,

Does anyone have an issue with Poly P21 device camera not recognized by Zoom Client (Version: 5.7.7 (1105))?

Is there any work around for this issue?

Thanks,

2 REPLIES 2

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @avshch! Are you still having this issue? I know it's been a while since your original post, but I still wanted to check in 🙂


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

avshch
Contributor I
Contributor I

It was resolved by updating firmware on P21 to the latest.