Issue with Playing songs when doing Zoom Meeting, the songs has only songs without music. Any idea?

[Jayavarman7]

Dear Support Team,

Good morning from Siem Reap, Cambodia!

Nice to be meeting you all here. I have one issue for using Zoom Meeting and need your help to fixer out this issue as soon as possible. The issue is when we are doing Zoom Meeting, we need to play music and song together as a background music like National Anthem songs to share to our participants but the it is support only song without music which is not follow as our concept of our meeting. Could you help to tell me where I can fix this issue please?

I have tested with Facebook Live Stream and other UC Platforms, they are supporting well both song and music in the back ground but not Zoom Meeting. 

Thank you so much in advance for your help to make Zoom Meeting experience more efficient for more meeting.

Best regards,

Jayavarman7 Hospital team  

[MGSR]

Hello @Jayavarman7,

Welcome to the Zoom Community! We're glad to have you here.

You may check out this article for configuring audio for music and singing. 

Let us know if this helps or if you need further assistance.