Is it possible to recover deleted cloud recordings? | Community
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Newcomer
July 23, 2023
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Is it possible to recover deleted cloud recordings?

  • July 23, 2023
  • 1 reply
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I recently did some housecleaning and deleted recordings by mistake.  Is there a way to recover these files?

Best answer by Ray_Harwood

Welcome to the Zoom Community, @dhrobbins.

 

See details in this Zoom Support article:

https://support.zoom.us/hc/en-us/articles/216378863-Recovering-a-deleted-local-or-cloud-recording 

 

Currently, this article says:

How to recover a deleted cloud recording in the web portal

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Recordings.
  3. At the top right, you will see a Trash icon if there are any cloud recordings in the trash.
  4. Click the icon to see any deleted cloud recordings. 
  5. Click Recover on the right to retrieve the recording.
  6. Click Recover again to confirm.
    Your recording will be available again on the Recordings page.

1 reply

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
July 23, 2023

Welcome to the Zoom Community, @dhrobbins.

 

See details in this Zoom Support article:

https://support.zoom.us/hc/en-us/articles/216378863-Recovering-a-deleted-local-or-cloud-recording 

 

Currently, this article says:

How to recover a deleted cloud recording in the web portal

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Recordings.
  3. At the top right, you will see a Trash icon if there are any cloud recordings in the trash.
  4. Click the icon to see any deleted cloud recordings. 
  5. Click Recover on the right to retrieve the recording.
  6. Click Recover again to confirm.
    Your recording will be available again on the Recordings page.
dhrobbinsAuthor
Newcomer
July 24, 2023

Thanks so much - that did the trick.