Is it against the Zoom ToS for multiple people to log in to one zoom account? | Community
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JoeFilmmaker
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February 19, 2022
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Is it against the Zoom ToS for multiple people to log in to one zoom account?

  • February 19, 2022
  • 1 reply
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Hi

 I know of many small groups that rotate HOST responsibilities between people by sharing a zoom account’s username/password amongst them. Is this legal? My group would like to do this but we don’t want to violate Zoom’s ToS. I’ve gotten conflicting responses from Zoom support.  @Bort  - can you enlighten us about this?

Thanks in advance for any help you can offer!

    Best answer by Bort

    Hi @JoeFilmmaker 

     

    I've checked and our Terms of Service do indeed prohibit shared subscriptions: 
    "A Host subscription may not be shared or used by anyone other than the individual assigned to be a Host."

    I am not sure how rigorously this is enforced and how such things as shared inboxes and generic email accounts are handled, as those generally used by a number of employees. 

    1 reply

    Bort
    Employee
    Bort
    Employee
    February 22, 2022

    Hi @JoeFilmmaker 

    I was always told one thing, but let me check on this and get back to you with a confirmed answer. 

    Bort
    Employee
    BortAnswer
    Employee
    February 24, 2022

    Hi @JoeFilmmaker 

     

    I've checked and our Terms of Service do indeed prohibit shared subscriptions: 
    "A Host subscription may not be shared or used by anyone other than the individual assigned to be a Host."

    I am not sure how rigorously this is enforced and how such things as shared inboxes and generic email accounts are handled, as those generally used by a number of employees. 

      J
      Newcomer
      JoeFilmmakerAuthor
      Newcomer
      February 26, 2022

      Correct, you are sorta limited to using existing users or creating new users.

      You might not need to create new email addresses if you colleagues have email addresses that support aliases, such as Gmail. This means that I can receive emails addressed to both the standard version of my email (bort@ zoom.us) and any variation followed by a + (Bort+1 @ zoom.us), which most systems count as 2 separate and distinct email addresses. This would allow you to create a new user profile based on their existing emails (Bort+1 @ zoom.us), without interfering with their existing Zoom account (bort@ zoom.us). 

       

      Hope that helps, but let me know if you have any other questions. 


      Thanks. I was actually planning to use the gmail hack for anyone with a gmail address.

       

      One other question while we're here... is there any harm or irreversibility to merging someone's personal account with a small business account? Can I unmerge it and restore it back to its pristine state, say for merging into some other account to which they might want to attach?

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