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The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!
Vote now2024-02-05 10:54 PM
I have never encountered a company that has such a lack of respect and support for its customers. Zoom seems only interested in taking money and not listening to its customers at all. A Disgrace given its industry position,
2024-07-23 02:10 PM
Same issue here. I have noticed that they don't even completely read the customer's email or chat message. And reply to the first 3 to 4 words of your message.
2025-03-07 01:22 PM
just horrendous support. no personality. no help. no empathy for my frustration. they're all robots. are there other options available as good as zoom worth looking at?