Is Zoom Customer support the WORST!! on the Entire Internet??

[ZimmerZoomers]

I have never encountered a company that has such a lack of respect and support for its customers. Zoom seems only interested in taking money and not listening to its customers at all. A Disgrace given its industry position,

[Syedhaider]

Same issue here. I have noticed that they don't even completely read the customer's email or chat message. And reply to the first 3 to 4 words of your message. 

[dennyb12]

just horrendous support.  no personality.  no help.  no empathy for my frustration.  they're all robots.  are there other options available as good as zoom worth looking at?  

[evsmgmt]

Agreed. I thought I had already cancelled my autopay subscription, but apparently had not. 4 days later (because no one answered the phone Friday-Sunday) they would not issue a refund. And then after calling multiple times, every single time the customer service supervisor is conveniently unavailable. Just a disgusting way to conduct business for $20 billion company.