Is Cloud Recording disappear?

[zaky_12]

Hi, I have several recording in my zoom cloud. today, my subscription has ended. And i wanna watch some recording in that cloud but it seem i can access to cloud recording page. in this case, is my recording eresed or just locked? thank

[jdott16]

Hello   @zaky_12 

To access cloud recording you must be on a paid plan. The recordings will still be available to you once you have purchased another subscription, but if you are not on a paid plan you will not be able to access the recordings. I would recommend purchasing a subscription then downloading the recordings you will like which will allow you access to them after your subscription expires. You can find out more here: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063923

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake