Invites sent from a personal email rather than the Licensed account | Community
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Newcomer
February 6, 2023
Question

Invites sent from a personal email rather than the Licensed account

  • February 6, 2023
  • 1 reply
  • 13 views

I send email invites from my work Google Calendar, it shows me the correct account, however when the guests reply to the invite that response goes to my personal email.

 

How do stop that from happening???

    1 reply

    Community Champion | Employee
    February 6, 2023

    Hello,

     

    Looks like the invites went out from your personal account.  You can confirm this by having your guests email you your invite.

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

     

    AB-WWAuthor
    Newcomer
    February 6, 2023

    I emailed the invitation to a friend as a test. The invitation was received from my Zoom account, but when they replied to the invite, it sent it to my personal account not the account where original invitation was sent.

    Community Champion | Employee
    February 7, 2023

    0 Possibility... The invites were sent to new clients, they do not have my personal email.


    Hello,

     

    Last step would be to check what the clients are receiving ? If that does not work, Please open a support ticket.