Invites sent from a personal email rather than the Licensed account | Community
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A
Newcomer
AB-WW
Newcomer
February 6, 2023
Question

Invites sent from a personal email rather than the Licensed account

  • February 6, 2023
  • 1 reply
  • 1 view

I send email invites from my work Google Calendar, it shows me the correct account, however when the guests reply to the invite that response goes to my personal email.

 

How do stop that from happening???

    1 reply

    S
    Community Champion | Employee
    sachinzoom
    Community Champion | Employee
    February 6, 2023

    Hello,

     

    Looks like the invites went out from your personal account.  You can confirm this by having your guests email you your invite.

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

     

      A
      Newcomer
      AB-WWAuthor
      Newcomer
      February 6, 2023

      I emailed the invitation to a friend as a test. The invitation was received from my Zoom account, but when they replied to the invite, it sent it to my personal account not the account where original invitation was sent.

      A
      Newcomer
      AB-WWAuthor
      Newcomer
      February 7, 2023

      Got it. Whats the possibility of all your clients having saved your personal email as a client too ? are you able to check with any of the invite recipients ?


      0 Possibility... The invites were sent to new clients, they do not have my personal email.

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