Invites sent from a personal email rather than the Licensed account | Community
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Newcomer
February 6, 2023
Question

Invites sent from a personal email rather than the Licensed account

  • February 6, 2023
  • 1 reply
  • 2 views

I send email invites from my work Google Calendar, it shows me the correct account, however when the guests reply to the invite that response goes to my personal email.

 

How do stop that from happening???

    1 reply

    Community Champion | Employee
    February 6, 2023

    Hello,

     

    Looks like the invites went out from your personal account.  You can confirm this by having your guests email you your invite.

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

     

    AB-WWAuthor
    Newcomer
    February 6, 2023

    I emailed the invitation to a friend as a test. The invitation was received from my Zoom account, but when they replied to the invite, it sent it to my personal account not the account where original invitation was sent.

    Community Champion | Employee
    February 6, 2023

    That's not the case. I found this issue when I sent a Zoom invite to some clients and they replied to my invite and it went to my personal email, rather than my work email (where the invite originated from)


    Hi,

     

    Hope you have no filters or forwarding rules set in your email client. Can you verify ?

    Can you send me a meeting invite at *********** and let me try responding to you.