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Invitees having to resign in every 40 minutes

gandy
Newcomer
Newcomer

When hosting my last meeting the folks that I invited had to resign in every 40 minutes. Is there any way that the clients can stay signed in for the entire duration of the meeting?

2 REPLIES 2

gandy
Newcomer
Newcomer

Gandy here, I do have a PRO account and my clients (invitees) still have to re-sign in every 40 minutes!

 

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @gandy, Meeting ends after 40 minutes (active or idle) and that's with 1 host, 2 participants, or more at the same time. If participants leave the meeting and join again before their first connection is fully terminated, it may count them as two different participants and trigger the 40-minute time limit.

 

I would look into the Assigning a License article, you can click User Management, then Users, to see if the license is assigned to you or the host of the meeting.

 

Hope this helps! If so, don't forget to click the 'Accept as Solution' button. 😄

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