Invalid Personal Link name

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My business colleague is attempting to join a meeting someone else scheduled for us . When I click the meeting link, I am able to connect. But when he clicks the link, he's receiving an "Invalid personal link name" error message. Any suggestions how to get his error resolved?

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!