cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Invalid Input Parameter: orgrole

matthewconnoras
Newcomer
Newcomer

When I try to set my Educational Privacy Setting, I get this error:

 

matthewconnoras_0-1632234064633.png

 

I am the account owner.

 

Any ideas?

 

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @matthewconnoras, If your company is based outside of the United States, I came across a similar situation to your error that may help! If an organization is located outside the US, they are not required to e-sign Zoom’s Consent to Educational Data Collection Practices.

 

Only organizations within the US that use their Zoom account to provide educational services to children under 13 must sign this Consent. You can check out the article Enabling or disabling Children's Education Status setting for more info on this. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!