Interpreter not showing up on participant list

[CorinneSoPhiE]

I host a monthly zoom meeting that includes two @interpreters.  For some reason lately when I click on to the Interpretation icon and go to add the @interpreters, one of the interpreters is not showing up on the list of participants even though the are in the meeting.  So I cannot make them the interpreter.  They have tried logging out of the meeting and rejoining but it is still not working.

[InnovationNetwo]

Hello Corinne, we've just experienced the same issue. Our second interpreter wasn't visible on the list. Caused us a bit of a stressy moment as we were preparing for a Webinar. 

[Jennife]

@InnovationNetwo Hi, interpreters are requested to login into Zoom clients when joining the meeting, only when they sign in, will they appear in the list when the host starts interpretation.