Interpretation sound issue with the original sound | Community
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Newcomer
fdfd
Newcomer
February 5, 2024
Question

Interpretation sound issue with the original sound

  • February 5, 2024
  • 2 replies
  • 1 view

Hello to all, when we use the interpretation option, the sound of the original voice (not translated) is very low. Is there a way to have it at normal level ?

So far, the only solution is to mute and unmute the translator when is talking and not talking. In so doing, the original sound stay loud. But it is not user friendly. Anyone has a better idea ?

Thank you very much

2 replies

M
Newcomer
mrwennnnny
Newcomer
June 18, 2024

we have been experiencing the same issue since last year, and it seems Zoom hasn't really paid any attention to similar posts on this topic, unfortunately

MGSR
Community Manager
MGSR
Community Manager
June 27, 2024

Hello @fdfd and @mrwennnnny 

I apologize for the late response and any inconvenience caused. The current design is intentional to ensure seamless operation, especially during interpreter sessions, thereby minimizing any disruptions.

You may read more in this article. 

 

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