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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Interpretation recordings

AnnaSonkin
Newcomer
Newcomer

‎2023-06-20 08:30 AM

Good day! 

I used to be able to download interpreted as well as original versions of meetings from the cloud (this only became available pretty recently), and now it only records the original language. Has this feature changed? 

 

Thank you! 

Topics:
3 REPLIES 3

RegenCanada
Newcomer
Newcomer

‎2023-11-27 12:15 PM

I'm also facing the same problem - why was this feature removed? Is it hidden in the settings somewhere? Clearly Zoom does record the interpretation audio, as it is available through the video options at the download link, but for some reason the interpretation audio file is not among the downloads anymore. Any way I can access this file without having to resort to some sort of third-party solution?

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KaneZhu
Zoom Employee
Zoom Employee

‎2023-11-28 01:57 AM

Seems you have to download these audio files manually on this page.

KaneZhu_0-1701165426345.jpeg

KaneZhu_1-1701165441354.jpeg

 

RegenCanada
Newcomer
Newcomer
In response to KaneZhu

‎2023-11-28 10:16 AM

Thank you so much for your help!

0 Likes