Interpretation feature problems

[Hamerr]

Has anyone else experienced this? 

In a meeting with multiple virtual and in-room attendees and participants, and using the interpretation feature  (English to Spanish).  After a few hours of normal operation, the Main and interpretation audio channel suddenly swapped (so Spanish was hearing English and vice versa) No settings or configurations were changed, it just did it by itself. After about 10-15 minutes it swapped back to normal. This happened multiple times over a 2 day,  all day long meeting

[ExpertswhoJohn]

hi @Hamerr ,

I am sorry you had that experience.  I used to run events with English and Spanish translations, which would be 8-10 hours at a time, and I never saw any issues.

I would delete the accounts and setup the interpreters again, if that ever happened to me,

all the best

John